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Resolving Conflict

Conflict is natural in any relationship. But how do you resolve it?
A key practice when it comes to resolving conflict is communication. Clear and effective communication ensures everyone’s needs are heard and understood: resulting in a more positive workplace. By looking at the types of conflict, the causes, as well as communication essentials, the Resolving Conflict module helps learners understand conflict and show them how to overcome it.

Duration: 15 minutes

Learning Outcomes
- Understand what conflict means
- Recognise the importance of conflict resolution
- Effectively respond to conflict
 
When
1/01/2024 1:00 AM - 31/12/2026 11:00 PM
AUS Eastern Daylight Time
Where
ONLINE AUSTRALIA
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Last day to register is 31/12/2026

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